• Meet with customer to understand needs and wants to ensure customer satisfaction upon job completion
• Provide comprehensive estimate of work to be performed
• Open line of communication with customer, insurance company, and/or contractor
• Provide a list for customer and insurance company of total loss items and list of contents that can be packed out, cleaned, and saved
• Take detailed pictures of entire job prior to and during work being performed
• Complete a thorough pack out of all salvageable items
• All packed out items stored in secure, climate controlled storage facility
• Full clean and deodorization of items packed out when designated
• Complete return and placement of all stored and cleaned items
• Structure cleans

• Warehouse is alarmed and has surveillance cameras