- Meet with customer to understand needs and wants to ensure customer satisfaction upon job completion
- Provide comprehensive estimate of work to be performed
- Open line of communication with customer, insurance company, and/or contractor
- Provide a list for customer and insurance company of total loss items and list of contents that can be packed out, cleaned, and saved
- Take detailed pictures of entire job prior to and during work being performed
- Complete a thorough pack out of all salvageable items
- All packed out items stored in secure, climate controlled storage facility
- Full clean and deodorization of items packed out when designated
- Complete return and placement of all stored and cleaned items
- Structure cleans
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Warehouse is alarmed and has surveillance cameras
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